Hundreds of Australians have been left with little explanation after 26 flights to Australia and New Zealand from Vanuatu have been cancelled and rescheduled since Friday.
On Sunday, Air Vanuatu Airlines issued a statement that there was an engineering issue, leaving passengers stranded.
“Air Vanuatu wishes to inform guests that due to an ongoing engineering requirement on our aircraft a number of our services are being impacted over the coming days we ask that guests continue to check this page for flight updates,” said the Air Vanuatu statement.
The first flights out of Vanuatu will commence on Tuesday from Port Vila to Auckland, Sydney and Melbourne. Some passengers have been forced to stay an extra week after flights to Sydney from Port Villa were rebooked for October 2nd.
In an interview with Nine News on the Today Show, passenger Eva Wiland spoke about her experience after her flight out of Vanuatu was cancelled
“We were told not to go to the airport. Not to try to get another flight at the airport because it’s closed,” Eva said.
Air Vanuatu urges customers to contact their travel agent or the Air Vanuatu office to request a refund. They have also advised passengers to keep checking the Air Vanuatu website to stay up to date with new information and flight changes.
Photo: Air Vanuatu 737-800 in port Vila by Simon_sees available HERE and used under a Creative Commons license. This image has not been modified.
